Privacy Policy

Privacy Policy for Go Travel

Effective Date: [15 August 2025]

1. Introduction

Welcome to Go Travel (“we”, “our”, or “us”), operating at gotravel.deshicraft.com. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or use our services such as flight booking and visa consultancy.

2. Who We Are

At Go Travel, we make your journey simple and stress-free. From air ticketing to visa assistance, we provide fast, reliable, and personalized travel services across multiple destinations — helping you explore the world with confidence.

3. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email, phone number, address, passport details (when required for visa documentation).
  • Payment Data: Payment methods or transaction details, when applicable.
  • Technical Data: IP address, browser type, device information, and browsing behavior.
  • Usage Data: How you use the site, including pages visited, time spent, and interaction patterns.
  • Communication Data: Information when you contact us (via email or contact forms).

4. How We Collect Data

  • Directly from You: When you request a quote, submit forms, or engage with our services.
  • Automatically: Through website analytics tools tracking site usage.
  • Third Parties: From service partners such as airlines, payment gateways, or documentation platforms, where necessary.

5. Purpose & Legal Basis for Processing

We process your data for the following purposes:

  • To deliver requested services (e.g., flight bookings, visa consulting).
  • To communicate with you about your inquiries or bookings.
  • To improve website performance and user experience.
  • To comply with legal obligations (e.g., record-keeping).
  • For legitimate business interests such as marketing (consent-based) and analytics.

6. How We Share Your Information

  • Service Providers: Airlines, visa authorities, payment processors involved in delivering the services you request.
  • Professional Advisors: Legal, financial, or audit partners as necessary.
  • Business Transfers: In case of mergers, acquisitions, or transfers, your data may be part of such transactions.
  • Legal Requirements: If required by law, regulation, or to protect rights and safety.

7. International Data Transfers

Your data may be transferred to and stored in countries outside Bangladesh—for example, with airlines or document processing partners. We take measures to ensure adequate safeguards are in place for such transfers.

8. Data Security

We implement appropriate technical and organizational safeguards (e.g., SSL encryption, access controls) to protect your data from unauthorized access, disclosure, or loss.

9. Data Retention

We retain your personal data only as long as needed to fulfill service delivery, meet legal obligations, resolve disputes, or enforce policies.

10. Your Rights

Depending on applicable law, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict processing.
  • Withdraw consent (where processing is based on consent).
  • Receive your data in a portable format.
    To exercise any of these rights, contact us using the contact information below.

11. Marketing Communications

We may send you promotional content if you opt in. You can unsubscribe at any time by contacting us or using unsubscribe links in communications.

12. Third-Party Links

Our site may contain links to external websites (e.g., airlines, consulates). We are not responsible for their privacy practices — please check their respective policies.

13. Changes to This Policy

We may update this Privacy Policy as needed. The latest version will always be posted here with the effective date at the top. Continued use of our services implies acceptance of any updates.

14. Contact Us

If you have any questions or requests regarding this Privacy Policy, you can reach out to us at: